Interviewed on 11 Feb 04
Keiron Skillett, Owner
Where web hosting just got better...
BetterWebSpace started out as a small project in September 2002, tired of poor customer support and reliability we set up on our own. In those days BetterWebSpace was nothing more than a reseller account for a much larger company (our first reseller account was much smaller than the excellent value reseller accounts which we provide today!).
Since then we have steadily grown, and are no longer resellers (coming from a reselling background places us in a position to provide quality support for our own resellers).
We provide quality, reliable and affordable hosting to customers all over the world, and you can be sure we have a package to suit your every need, whether it be a personal website, you are starting your own business or need a large e-commerce site.
Experienced web developers and novices alike recognise us a company that provide honest web hosting services, with excellent customer support.
What unique selling points do you offer?
Price, Customer Service, Support and Features.
We provide excellent pricing on feature-packed hosting packages. This tied in with great Customer Service and Support makes us stand out from the crowd, and if you can't find a package to suit you - we'll create one!
At BetterWebSpace you are not just a number, all support and customer service issues are dealt with in a friendly one-to-one manner and many of our clients support each other in our support forums.
Describe the services you offer?
The Web is growing, and without Web Hosting and an online presence, you could lose your foothold online. As the web grows so do the services we provide.
Web Hosting is the art of providing reliable and affordable space for someone to present their online presence. Websites can range from the smallest one page personal site, all the way up to the websites of the global blue-chip companies.
Web Hosting also encompasses the service and support you as a customer receive, and we never forget that!
Describe your target market?
We provide something for everyone who wants quality hosting at a price to suit them! Our customers come from all walks of life (personal and business), in many countries.
With our variety of plans, and our commitment to create a plan if you can't find one to suit you there's a wide range of choices available.
How is your company planning for the future?
Still here, doing what we do best, providing our clients with quality, reliable and affordable hosting.
What benefits can you offer your customers?
Simple... Honesty, web novices or experienced developers appreciate our honesty and personalised service when it comes to Customer Support and Service.
We started out as web developers, so we can appreciate all the questions you may have, feel free to contact us, no matter how big (or small) the question.
How do you support your customers?
E-mail, Forum and Telephone support are provided 24 hours per day, 7 days a week.
